Membership | Loans | Checking | Card Services | Electronic Services | Disputes | Employment

Our easy-to-use forms allow you to sign up for various services, dispute unauthorized transactions and more. General questions may be addressed to cmfcu@columbusmetro.org.

Membership

• Online Account Opening Open a Columbus Metro FCU account online 24/7. IMPORTANT: Business and organization accounts must be opened in person at one of our offices
• Address Change (fillable PDF) Moving? For your security, we require your signature on all address change requests.
• Referral Form (PDF) Earn up to $50 when you refer a new member to Columbus Metro and they open a qualifying checking account and/or auto loan.
• Fee Schedule View our current fee schedule.
• Privacy Notice (PDF) View our member privacy statement.

Loans

• Authorization to Release Information (fillable PDF) Use this form to authorize Columbus Metro to obtain a loan payoff, verification of deposit, verification of employment, etc. in connection with your loan application.
• Direct Payment Authorization (fillable PDF) Use this form to have Columbus Metro automatically debit your account at another institution for your loan payment(s) each month.
• Direct Payment Cancellation (fillable PDF) Use this form to cancel an existing automatic debit for your loan payment.
• Loan Application (fillable PDF) Apply for a loan.
• Metro Direct Dealer Listing (PDF) Printable list of dealers where you can purchase a vehicle and finance with Columbus Metro on the spot.
• Mortgage Application Apply for a mortgage with our new online application. Using a mobile device? Click here for the mobile-friendly version.
• Mortgage Application (PDF) Use this form to apply for a mortgage loan. If you are requesting pre-approval, please return the application with at least one current pay stub for each borrower.
• Mortgage Application Checklist (PDF) Applying for a mortgage? Use this checklist to gather the documents you'll need to apply.
• Online Loan Application Apply online 24/7.
• Online Loan Payment Make your Columbus Metro loan payment with an automatic debit from your checking or savings account at another financial institution or by using a credit or debit card.

Checking

• Online Account Opening Open a Metro Free or Metro Deluxe checking account online. IMPORTANT: New members must open a primary share account in addition to their checking account.
• Checking Application (fillable PDF) Apply for a Columbus Metro checking account. IMPORTANT: This form should only be used by existing Columbus Metro members who wish to add a checking account.
• Stop Payment (fillable PDF) Place a stop payment on a check you have written by completing this short form.
• Courtesy Pay Opt-In (fillable PDF) Use this form to opt in to Courtesy Pay coverage on your debit card transactions.

Card Services

• ATM Access Application (fillable PDF) Apply for a Debit MasterCard^®, which provides ATM access whether you have a checking account or savings account only.
• Automatic Visa Payment  (fillable PDF) Automatic monthly deductions to pay your Columbus Metro Visa account. Three different payment options are available.
• Debit/ATM Card PIN Change Request (fillable PDF) Use this form to change your debit or ATM card PIN if you don't know your existing PIN. (If you know your existing PIN, you can call 877.265.9594 to change it.)
• Visa Credit Card Application (fillable PDF) Apply for a Visa Platinum Credit Card. IMPORTANT: Please review our credit card disclosure first.
• Visa Balance Transfer (fillable PDF) Transfer balances from your other, high-rate credit cards to your Columbus Metro Visa! (You can also initiate a balance transfer online at www.eZCardInfo.com.
• Visa Guide to Benefits (pdf) Read about benefits including Auto Rental Collision Damage Waiver, Travel Accident Insurance, Purchase Security and more.

Electronic Services

• Cross-Account Transfer Authorization (fillable PDF) Use this form to authorize MetroWeb and/or MetroTeller transfers from your account to another account, if you are not an owner of the second account.
• Direct Deposit Authorization (fillable PDF) Use this form to sign up for direct deposit through your employer.
• Incoming Domestic Wire Instructions (PDF) - Instructions for initiating a wire from a financial institution within the United States to Columbus Metro.
• Incoming International Wire Instructions (PDF) - Instructions for initiating a wire from a financial institution outside the United States to Columbus Metro.
• MetroWeb (fillable PDF) Apply for access to our Internet branch, MetroWeb.
• Domestic Wire Transfer Request (fillable PDF) Wire funds to another financial institution within the United States using our easy wire transfer request form. Simply print the form and return it to us for same-day processing (refer to the form for complete details). IMPORTANT: Requests to transfer $5,000 or more must be made in person at one of our offices.
• International Wire Transfer Request (fillable PDF) Wire funds to a beneficiary outside the United States using our wire transfer request form. Simply print the form and return it to us for same-day processing (refer to the form for complete details). IMPORTANT: Requests to transfer $5,000 or more must be made in person at one of our offices.
• Recurring Wire Transfer Agreement (fillable PDF) Use this form to expedite wire transfers to the same recipient on an ongoing basis.
• Written Statement (fillable PDF) Use this form to dispute unauthorized or improper electronic (ACH) debits from your account or to stop payment on an electronic debit. Please contact our Electronic Services department at 614.239.0210 or 800.986.3876 ext 3002 for assistance in filling out this form.

Disputes

• Affidavit of Forgery (fillable PDF) Use this form to dispute unauthorized withdrawals from or checks written on your account. IMPORTANT: The original form must be returned in person or by mail — a faxed copy of this form cannot be accepted.
• Identity Theft Affidavit (PDF) - Use this form to notify companies that accounts have been opened in your name without your permission as a result of ID theft. Provided for consumer use by the Federal Trade Commission.
• Debit MasterCard Dispute Call 800.808.6402 to dispute an unauthorized or fraudulent transaction on your Debit MasterCard. Be sure to have your entire 16-digit card number available.
• Visa Credit Card Dispute Call 800.629.5429 to dispute an unauthorized or fraudulent transaction on your Visa Credit Card. Be sure to have your entire 16-digit card number available.
• Written Statement (fillable PDF) Use this form to dispute unauthorized or improper electronic debits from your account. Please contact our Electronic Services department at 614.239.0210 or 800.986.3876 ext 3002 for assistance in filling out this form.

Employment

• Employment Application (PDF) Use this form to apply for employment with Columbus Metro. Completed applications may be dropped off at any of our offices, mailed to us, or faxed to the attention of our Human Resources department at 614.239.0988.