Products | Electronic Banking | JEANIE and Debit MasterCard Tips

You'll get more out of your ATM or debit card with the following tips:

Fees & Charges

• There is no fee for using your JEANIE^SM ATM card or Debit MasterCard^® card at an ATM owned by Columbus Metro.
• If you use an ATM owned by another institution, you will probably be charged a fee known as a surcharge. The machine will notify you if your transaction is going to be surcharged, and you will have the option to cancel or continue the transaction. You can avoid surcharges by using an ATM that is part of the Alliance One or Credit Union 24 CU HERE Select networks. Click here to locate a surcharge-free ATM near you.
• Columbus Metro will charge you a fee if you use an ATM network other than JEANIE. STAR^® transactions are 50 cents each, and Plus or Cirrus transactions are $1.50 each.

Withdrawals

• You may withdraw a maximum of $400 per account per day at ATMs.

Inquiries

• Like withdrawals and transfers, balance inquiries are subject to surcharges. You can save money by using MetroWeb or MetroTeller to check your balance before or after you use an ATM.

Deposits

• All ATM deposits will be subject to a minimum two-business-day hold, even if it is deposited into a machine owned by Columbus Metro.

Debit Card Purchases

• Be sure to record your Debit MasterCard purchases in your check register.
• If you don't need cash, we recommend that you use the 'credit' rather than 'debit' option when you pay with your debit. When you choose the 'debit' option, you could be charged a fee for using a network other than JEANIE.
• If you do need cash, you can save yourself money by using 'debit' and requesting cash back rather than using 'credit' and then making an ATM withdrawal. While you may pay a network fee, it will probably be less than the ATM surcharge you would pay.